1. Payment Methods
We accept the following payment methods:
All transactions are secure, and we do not store any payment information. Prices are subject to change without notice.
2. Cancellations
Orders can be canceled within 24 hours of purchase. Once processing begins, cancellations cannot be accommodated.
1. Shipping Locations
We currently ship to the United States and Canada. For international customers, please contact us directly at info@giselleshumbleabode.com for inquiries about shipping to other regions. Please be aware that when purchasing digital products (virtual or downloadable products) you will NOT receive a physical product. For information on digital products, please refer to the Digital Products Policy below.
2. Processing Time
Orders are typically processed and shipped within 3-5 business days after your order is placed. Handmade items may take an additional 2-3 business days for preparation, especially during peak seasons or product launches.
3. Shipping Rates
Shipping costs are calculated at checkout based on your location and the weight of your order. We offer free shipping on orders over $75 within the United States.
4. Delivery Time
Delivery times vary depending on your location:
5. Tracking
Once your order is shipped, you will receive a confirmation email with tracking information. You can use the tracking number provided to monitor the status of your shipment.
6. Lost or Delayed Packages
If your package is lost or significantly delayed, please reach out to us and we will work with the shipping carrier to resolve the issue.
7. International Orders (Outside Canada)
At this time, we do not ship internationally outside of the United States and Canada. However, international customers can contact us directly for special requests.
8. Damaged or Defective Items
If an item arrives damaged or defective, please contact us within 7 days of receipt with photos of the damaged product. We will replace the item or issue a refund, depending on your preference.
1. Product Types
At Giselle’s Humble Abode, we offer a variety of digital products, including e-books, guidebooks, courses, and downloadable resources. These products are designed to provide valuable information on skincare, healthy living, and home lifestyle.
2. Delivery
Once your payment is confirmed, you will receive an email with a download link to access your digital product. This email will be sent within minutes of your purchase. Please ensure that you provide a valid email address during checkout. If you do not receive your download link, check your spam folder or contact us at info@giselleshumbleabode.com.
3. File Formats
Digital products may be provided in formats such as PDF, JPEG, or MP4, depending on the type of product purchased. Ensure that you have the appropriate software or applications to open and view the files.
4. License & Usage
All digital products are for personal use only. You may not resell, redistribute, or share these products in any form, whether digitally or physically, without prior written consent from Giselle’s Humble Abode. Failure to comply with this policy may result in legal action.
5. Refund Policy
Due to the nature of digital products, all sales are final, and we do not offer refunds or exchanges. If you encounter an issue with your digital download, please contact us and we will assist you in resolving the problem.
6. Download Limits
Your purchase entitles you to download the digital product a limited number of times (currently set at 5, but is subject to change at any time). Please ensure that you save your product to a secure device after downloading. If you exceed the download limit or lose access to your file, please reach out to us for further assistance.
7. Technical Support
We do not provide technical support for opening or using digital files beyond ensuring that the file has been successfully delivered. If you experience difficulties downloading or accessing your product, we are happy to help resolve any issues with the delivery of your purchase.
8. Updates
From time to time, we may update our digital products to improve content or address new developments. If significant updates are made to a product you’ve purchased, you may be eligible for a free or discounted update. We will notify you via email if such updates become available.
9. Copyright & Intellectual Property
All content provided in our digital products is the intellectual property of Giselle’s Humble Abode. Unauthorized use, reproduction, or distribution of this content without permission is strictly prohibited and will be subject to legal action.
If you have any questions about any of these policies, please reach out to us at info@giselleshumbleabode.com. We’re here to ensure your experience with Giselle’s Humble Abode is as smooth and enjoyable as possible!